What GP practices should have in place
CQC guidance says GP practices must have the equipment, skills and knowledge needed to manage medical emergencies. Staff training should be appropriate to each person’s role and should cover adults and children where relevant to the practice population.
Clinical staff should receive resuscitation training at least annually. Non-clinical staff should generally also receive annual updates, although a local risk assessment may support a different interval. Practices should retain evidence that training has been completed.
Everyone should know how to recognise cardiac arrest, summon help and begin CPR. Clinical staff should also be able to use the practice AED promptly where appropriate.
What dental teams should have in place
Resuscitation Council UK quality standards say dental practitioners and other dental care professionals should be trained in CPR, basic airway management and AED use. Knowledge and practical skills should be updated at least annually.
Training should reflect each person’s role and include regular practice using realistic scenarios. Practices should also have a clear method for calling 999, immediate access to the AED and resuscitation equipment, and a record of staff training.
The team should rehearse an emergency in the dental chair or waiting room, including who calls 999, who brings the equipment and how care continues until the ambulance arrives.
What useful workplace training looks like
A certificate is important for your records, but the session should also leave staff able to act. Effective training gives people time to practise CPR and AED use, understand their individual roles and work through the practical challenges of their own workplace.
- Content matched to the patients, staff roles and risks in your practice
- Hands-on CPR and AED practice, not theory alone
- Clear arrangements for summoning help and handing over to the ambulance service
- Familiarity with the location and use of emergency equipment
- Training records and completion evidence retained by the practice
Official sources
This guide is a practical summary and does not replace your organisation’s risk assessment, local policies or the source guidance.
CQC: Emergency care in general practice ↗Resuscitation Council UK: Primary dental care quality standards ↗General Dental Council: Medical emergencies ↗
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